1. Introduction
Saakra Enterprises Pvt Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information that we collect through our IT services, including:
- Software development services
- Cloud computing solutions
- Managed IT services
- Cybersecurity services
- Data analytics services
- Website and application development
Key Points:
- We collect only necessary information to provide our services
- We never sell your personal data to third parties
- We implement industry-standard security measures
- You have control over your personal information
2. Detailed Data Collection
We collect various types of information in different contexts:
2.1 Information You Provide Directly
Data Type |
Purpose |
Retention Period |
Contact Information (name, email, phone) |
Account creation, service delivery, support |
3 years after last activity |
Payment Information |
Billing and transactions |
7 years for tax purposes |
Service Content |
Service delivery and improvements |
Until deletion request |
2.2 Automatically Collected Information
When you use our services, we may automatically collect:
- Log Data: IP addresses, browser type, pages visited
- Device Information: Hardware model, operating system
- Usage Data: Feature usage, clickstream data
- Location Data: Approximate location based on IP
Cookies and Tracking Technologies
We use cookies and similar technologies for:
- Authentication and security
- Remembering preferences
- Analyzing service usage
- Delivering targeted advertisements (where applicable)
You can manage cookie preferences through your browser settings.
3. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
Access
Request copies of your personal data we hold.
Rectification
Request correction of inaccurate data.
Erasure
Request deletion of your personal data.
Restriction
Request limitation of processing.
3.1 How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@saakra.com. We may need to verify your identity before processing your request.
As a global provider of IT services, we may transfer and process data in countries other than your own. When we do, we implement appropriate safeguards:
We may update this policy periodically. Significant changes will be communicated through:
The "Last Updated" date at the top indicates when the policy was last revised.